Dear Colleague,

We are now in the first phase of the Scottish Government’s plan to come out of Covid-19 lockdown and I and colleagues in the Senior Management Team want to take this opportunity to acknowledge and pay tribute to your amazing commitment and contribution over the past ten weeks in maintaining support and keeping everyone safe.

We have seen so much sustained effort, flexibility and initiative in managing through this period – in helping individuals to cope with the restrictions and keep in touch with family and friends, and also in supporting colleagues –  and we are so grateful to you for your part in this.  Everyone across all roles in the organisation has worked extremely hard to help us respond to the crisis.

We know that this is the start of a long process, and adjustments in the way we live and work will continue to be needed to manage the ongoing risks associated with the virus. Like all organisations, we have started to plan for the next phase and beyond, looking at how we will reintroduce various aspects of our work taking account of the advice and guidance around continuing to minimise risks.

Your input and suggestions through discussions in teams will be very helpful; reflecting on what has worked well, what we would want to do differently in future, and useful changes going forward.

Once again, very sincere thanks and best wishes,

Charmian Ledsham                         Jane Moore

Director of Care & Support          Director of Finance & Central Services

05 June 2020


‘At our first Board meeting of the year, held by teleconference yesterday, members of the Board  requested that I send a message to express our sincere thanks to you for everything you are doing to maintain support and keep people safe during this very challenging time.   Your dedication and commitment, and support for service users, families and each other through this difficult period, is very much appreciated.

Our thoughts are with all of you.

Thank you.’

Brother John O’Shea  Chair 

Message from the Joint Lord Leiutenancies

It is recognised that the incredible hard work of all in the Social Care sector, in both SBC run and private Care Homes, those delivering care at home both internally and externally, Personal Assistants, Informal Carers, Family Carers and Volunteers are all doing so much to help the elderly and vulnerable in our communities during the Covid-19 pandemic.

This is only possible with the support of key staff groups including Cleaning, Catering, Maintenance roles and Education staff to name but a few. Continuing to run Social Care across the sector in very changed circumstances has not been easy and has required a tremendous effort from absolutely everyone involved in care in recent weeks and it will be some time before life, as normal, returns.

The efforts of everyone involved has been recognised by the Joint Lord Lieutenancies in the Scottish Borders. You can read their message of thanks and recognition of the efforts made by all here.

Brothers of Charity Services (Scotland) Covid 19 Statement

Brothers of Charity Services (Scotland) are aware of the risks and impact Coronavirus (COVID-19) is having on the people we support, our staff, families, wider stakeholders and local communities.

Following recognition of the emerging problem in the UK, the situation evolved very rapidly in recent weeks, causing understandable anxiety as everyone grappled to deal with multiple sources of information and respond to the fast changing situation. We want to assure you that during these unprecedented times, the health, safety and wellbeing of everyone associated with the organisation is paramount. We are continually monitoring the COVID-19 situation and actively taking steps to ensure the safety of all service users and staff, including recommended measures to help prevent the spread of this disease.

We have robust business continuity and service delivery plans in place and these are being reviewed and updated regularly to enable us to continue the delivery of our care and support as best we can during this uncertain time, whilst at the same time safeguarding the health, safety and wellbeing of all.

Appropriate safety and infection control procedures are in place and these are being continually updated in line with changes in Scottish and UK Government policy and guidance on COVID-19 from Health Protection Scotland. We recognise the extra responsibility and demands being placed on staff at this time and are putting measures in place to provide additional emotional support to them in their vital role.

As recognised key workers within the health and social care sector, we are adhering to government self-isolation, household isolation, social distancing, shielding and protection measures whilst maintaining our delivery of care and support. These measures will be applied as appropriate to meet the individual needs of the people we support with minimising risk and safety for all being our absolute priority.

The last few weeks have seen a period of intense effort, learning and adjustment affecting all of us in our working and personal lives. With the situation and impact of the virus ongoing, we are continuing to respond to the advice and measures introduced by the Government, and aim to keep everyone updated as best we can.
Our thoughts go out to everyone who has been infected or impacted and I would very much like to say thank you to our staff, who have shown great dedication, compassion and resilience in continuing to deliver excellent support in this very difficult period.

If you have any further questions around the measures we are taking to address the impact of Coronavirus (COVID-19) please contact us on or telephone 01896 661200. We wish you and your loved ones well and hope you stay safe during these challenging times.

Charmian Ledsham
Director of Care & Support (CEO)